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Not receiving text messages on Sense 2

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‎03-15-2024 11:48 - last edited on ‎03-15-2024 13:10 by Fitbit Moderator

‎03-15-2024 11:48 - last edited on ‎03-15-2024 13:10 by Fitbit Moderator

I'm not receiving text messages on watch.  I am receiving phone calls on watch but not text.

 

Moderator edit: clarified subject

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‎03-15-2024 13:10

‎03-15-2024 13:10

Welcome to the forums @Fireyfran.

Thank you for taking the time to share the inquiry regarding notifications.

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

View best answer in original post

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3 REPLIES 3

‎03-15-2024 13:10

‎03-15-2024 13:10

Welcome to the forums @Fireyfran.

Thank you for taking the time to share the inquiry regarding notifications.

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

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‎03-18-2024 22:51

‎03-18-2024 22:51

im receiving neither sadly did yours get fixed?

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‎03-19-2024 16:52 - last edited on ‎03-21-2024 06:51 by Fitbit Moderator

In response to BrandyD30

‎03-19-2024 16:52 - last edited on ‎03-21-2024 06:51 by Fitbit Moderator

No, not happy.  Next calling  customer service 

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They were. Of no help, as of every thing they suggested I did. All I need is my texts too be received on my watch. I also can't activate Alexa.

Paid alot of money for this watch. Very upset 

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