help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notifications are not coming through my Sense 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-19-2023 03:13 - last edited on ‎06-19-2023 11:34 by Fitbit Moderator

‎06-19-2023 03:13 - last edited on ‎06-19-2023 11:34 by Fitbit Moderator

I'm not receiving any notifications on my sense 2 from my apps eg. WhatsApp/facebook. Does it support these apps? Cheers

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎06-19-2023 03:48

‎06-19-2023 03:48

Hi @Mathewyoung - yes it does support them but iPhones are a bit special - it is configured in the Fitbit App, click profile photo, Device photo, Notifications and inside App notifications.

See How do I get notifications from my phone on my Fitbit device? 

Also pull down on the watch face and turn off all icons and keep the phone in range.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎06-19-2023 11:36

In response to Guy_

‎06-19-2023 11:36

Hi there, @Mathewyoung. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post. 

In addition to the recommendations provided by @Guy_, may I ask if your Sense 2 is new? Are you setting it up? If you're, please note you'll need to receive a message from the app desired in order for your app to show it as option in your Fitbit notification section. For example, tell someone to send a WhatsApp, then check your Fitbit app and you'll see that WhatsApp is already an option to be selected. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes