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Red x

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My Fitbit isn’t doing my sleep, gave me over 20,000 steps tosay( ha I wish)  I did a reset where I held the button down till the logo come up   It flashes and flashes then a red x comes up  then my Fitbit screen is up   

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Try holding button down through the logo, through the red X, then to the logo again.  Shouldn't have to, but worked for me, though I did lose some steps in the process.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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