Sense 2 - Can't answer text with my voice

[irishlady28654]

My microphone is working on my watch and quick reply works but I can't answer with my voice and I have tried everything to fix it.

Moderator Edit: Clarified subject

[JuanFitbit]

@irishlady28654 , A warm welcome to the Community! Thank you for your message and information. 

You mentioned that the mic on your Sense 2 is working, meaning you can use the voice assistant and answer calls with the watch, right?

Do you get any error message when trying to reply with a voice to text message?

Do the difficulties come when using a specific app or with all the notifications. 

Did you follow these steps to reply with a voice to text message?

1. Tap the notification on your watch. To check recent messages, swipe down from the screen.
2. Choose how to reply to the message:
   • Tap the microphone icon to respond to the message using voice-to-text. To change the language recognized by the microphone, tap Language. After you speak your reply, tap Send, or tap Retry to try again. On Sense and Versa 3, if you notice a mistake after you send the message, tap Undo within 3 seconds to cancel the message.
   • Tap the text icon   to respond to a message from a list of quick replies.
   • Tap the emoji icon   to respond to the message with an emoji.

[kongointhamix85]

I'm having the same problem. I've done all the steps. What's next?

[JuanFitbit]

@kongointhamix85 A warm welcome to the Community! Thank you for your message and efforts. 

When using voice assistant and answering calls with the watch, does the microphone work?

Do you get any error message when trying to reply with a voice to text message?

Do the difficulties come when using a specific app or with all the notifications?

[kongointhamix85]

Everything works on the device, but the "talk to text". 

[edwinbong]

I'm having the same issues. I get a  "transcription error".