help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense 2 Charging Connection Worn Out

13 hours ago

13 hours ago

Hi there - the charging connection on my fitbit sense 2 appears to be worn through - charging is extremely unreliable (starts/stops frequently while connected). Is there any fix to this or does the device need to be replaced?

 

20260203_085700.jpg

Best Answer
0 Votes
1 REPLY 1

49m ago

49m ago

Hi @robdesio - it could be due to a faulty charge cable, try replacing that first, if the watch is under warranty contact support to see if they won't replace BOTH under warranty.

Author | ch, passion for improvement.

Best Answer
0 Votes