Hi! My new Sense 2 hourly activity has recently not been synching to the physical watch. It shows that I have completed each hour of 250+ steps on the actual device but this is not reflected on the app. Wondering if any other users are experiencing this as of recent? Thank you.
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Hi @jongxk - this is probably an app bug and would say you can verify this with the online dashboard but that has been removed so you can't anymore.
All you can do is wait for it to be fixed or sync again in case it takes a long time.
If you want to closely monitori your hourly steps you can get clock faces which do a good job and so not need the app, such as SimpleClockPro which gives you active hours and steps per hour to do (or done) along with steps per hour history for the whole day and multiple reminders directly on the clock face.
Author | ch, passion for improvement.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Hi @jongxk - this is probably an app bug and would say you can verify this with the online dashboard but that has been removed so you can't anymore.
All you can do is wait for it to be fixed or sync again in case it takes a long time.
If you want to closely monitori your hourly steps you can get clock faces which do a good job and so not need the app, such as SimpleClockPro which gives you active hours and steps per hour to do (or done) along with steps per hour history for the whole day and multiple reminders directly on the clock face.
Author | ch, passion for improvement.