Sense 2 Notifications stop for no reason

[AnothrJennifer]

My text and email notifications stop working every few days. I have to go into the app, disable the notifications, reset my watch, then enable them again. Total pain. Any suggestions? 

Android phone

Thank you

[DavidFitbit]

Hi @AnothrJennifer Thanks for stopping by, i hope you're doing well! Let me help you with your notifications that constantly stop working.

I appreciate you have already taken the time to try some troubleshooting. Do you find a relationship between the notification issue and some updates of either the Fitibt app or the operating system?

You have already tried some troubleshooting steps that are suggested in our help article How do I get notifications from my phone on my Fitbit device? below "Why are notifications delayed or missing?" > "Step 2: Complete the troubleshooting steps". I invite you to try the additional steps that you may not have attempted yet and tell us if that works or doesn't.

I hope you'll be able to get back on track with theses suggestions!