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Sense 2 - Recovery Mode

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‎08-30-2025 10:21 - last edited on ‎09-01-2025 07:36 by Fitbit Moderator

‎08-30-2025 10:21 - last edited on ‎09-01-2025 07:36 by Fitbit Moderator

I’ve reset my Sense 2 3 times, deleted the app, performed 2 factory resets, forgotten the device several times, and I cannot exit “recovery.” Help!

 

Moderator edit - updated subject for clarity

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‎09-01-2025 06:17

‎09-01-2025 06:17

@Philamic   Please contact Support for more help.  I've seen Recovery Mode options on other devices, but never on the Sense 2.  Please work through all the steps on that Contact page until you can use the Contact options choice (3).  You need a Support tech.

I also moved your post to the Sense 2 forum.  This is a device issue.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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