08-14-2023 16:31
08-14-2023 16:31
My Sense 2 is continually resetting. The logo flashes followed by a brief appearance of a RED X. This continues until the battery is flat. Reset gives the usual vibration but does not achieve anything
Answered! Go to the Best Answer.
08-18-2023 03:08
08-18-2023 03:08
@SunsetRunner - your watch may need replacing under warranty, probably best you chat via the Fitbit App, click profile photo, Help & support, Contact Customer support, for them to check it
Author | ch, passion for improvement.
08-16-2023 05:10
08-16-2023 05:10
Hi @SunsetRunner - can you try turning Bluetooth off the phone or any other device to which the watch may be paired.
Author | ch, passion for improvement.
08-18-2023 02:55
08-18-2023 02:55
Thank you but zero results
I gave it multiple tries
08-18-2023 03:08
08-18-2023 03:08
@SunsetRunner - your watch may need replacing under warranty, probably best you chat via the Fitbit App, click profile photo, Help & support, Contact Customer support, for them to check it
Author | ch, passion for improvement.
08-18-2023
03:09
- last edited on
08-23-2023
10:13
by
ManuFitbit
08-18-2023
03:09
- last edited on
08-23-2023
10:13
by
ManuFitbit
Mine too. The last data recorded from the watch was just before midnight. I woke this morning to find the reset logo??
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*reset logo
08-18-2023 20:49
08-18-2023 20:49
This morning the watch magically appeared to be almost ok. Update firmware, I think, but continued to reset.
I now have a “New Watch” under warranty
My next purchase will not be a Fitbit. I have had nothing but trouble with 2 of my 3 Verser and now this
08-19-2023 06:15
08-19-2023 06:15
Same, same, same! The watch face came back for 10 mins then reset symbol again. I too have a new watch as under warranty. Just crazy