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Sense 2 Sleep stages/Sleep score

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Since I've switched to a Versa instead of a fitness tracker (Inspire HR) I've issues with receiving Sleep Stages/score. Just started with a new Sense 2 last week and it starts all over again annoyingly. Wearing the band same as always but most of the time I received standard sleep monitoring. In the app it says no consisted heart rate but heart rate monitoring does work.

And I am very aware of the standard tips and suggestions: 

General tips sleep stages  

 

I am really hoping on some new and more detailed suggestions. 

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Tracking my health and movements with Fitbit from april 2014, now using a Sense 2™
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6 REPLIES 6

I have this same issue!  I didn't change the way I was wearing it at night and I've had 5 nights in a row with basic sleep info.  It also tells me it can't get a consistent heart rate, but my heart rate info shows it has a reading consistently.  I've also tried all the suggested fixes and it doesn't change.  I've had the sense 2 for 19 days total and 6 of them I've had basic sleep scores (the 2nd night and the last 5).  So frustrating. 

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Receiving Sleep Stages/Score is a real struggle. Personally I have the most 'luck' by placing my Sense 2 two fingers away from my wrist bone. It's trail and error with the Fitbit wrist strap not to tight/loose. And my latest discovery is making sure my skin is not too dry (rubbing in some skin lotion on my wrist every morning). And now I received a Sleep Score for the last 10 days. 

 

I really hope you can find the right way to get it working for you too! 

 

Tracking my health and movements with Fitbit from april 2014, now using a Sense 2™
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Didn't have any problem with the sleep score when I received the Sense 2 Sept. 24th. However 4 days ago I had AFIB warnings during the night sleeping but also had only basic sleep data with no sleep score. Before the next night I cleaned the sensors on the watch and also the skin where the watch sits 1 finger above the wrist bone. Since then no problem with sleep score as well as no AFIB warnings. However, it still feels that the whole Sense 2 experience is more or less like a rushed alpha version product.

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I'm glad that you have found had better luck the last 10 days.  I have also tried all those suggestions.  I will try to move it even farther up my arm tonight and put lotion on to see if that helps.  I just don't understand how it says it can't get a consistent Heart Rate when I look at the heart rate tracking and it has info for the entire night.  My resting heart rate is really low (like 36) when I sleep, but it worked just fine for several nights with that low of a reading.  The last few nights my heart rate has been more sporadic and so maybe it can't interpret it into sleep stages?  I'm just not sure.  The nights you didn't get a sleep stage was your heart rate consistently around one rate and the other nights you didn't get a sleep stage your heart rate more all over the place also?  Just curious!  Thanks! 

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My resting heart rate and heart rate during the night has been rather stable the whole time. Can't really connect this to not receive a sleep score. Keep me posted on your progress. 

Tracking my health and movements with Fitbit from april 2014, now using a Sense 2™
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@RonaldM I tried your suggestion of lotion and wearing it higher up on my arm last night and I still got the basic results. It didn't seem to move even that high up and wasn't too tight or loose.  I'm not sure what else I can try.   This is now 6 days in a row.  I'm getting frustrated....as I know you were.  

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