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Sense 2 Wallet keypad to enter passcode is blank

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‎01-31-2024 15:26 - last edited on ‎02-04-2024 08:17 by Fitbit Moderator

‎01-31-2024 15:26 - last edited on ‎02-04-2024 08:17 by Fitbit Moderator

After last update, keypad to enter passcode for Google wallet is blank, so I can't enter passcode.

 

Moderator Edit: Clarified subject

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‎02-04-2024 08:23

‎02-04-2024 08:23

Welcome to the forums, @Hccs.

Thanks for bringing this to my attention. While this is odd, may I know if the rest of the screens are displayed correctly?

In the meantime, let's try the following steps:

  1. Restart your watch to refresh its performance
  2. Check if the Fitbit app is updated and force quit the Fitbit app
  3. Open the Fitbit app and pull down on the screen to force a manual sync
  4. Try accessing Google Wallet one more time on your Sense 2
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