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Sense 2 black screen

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I have a new sense 2, it worked great... for about 2 months now it will not turn on. I charged it and pressed the power  button, and it vibrates but no screen. I have tried for a few days but no luck. Has anyone found any way to fix this.

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Hi @RaulMac66. Welcome to the Community.

I've been informed that you were able to get in touch with the Customer Support team for further assistance with this. Considering that you are still experiencing the issue, I'll pass your information over to our team again so they can follow up with you.  

Thanks for your understanding. 

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