02-26-2024
13:33
- last edited on
03-11-2024
06:38
by
LizzyFitbit
02-26-2024
13:33
- last edited on
03-11-2024
06:38
by
LizzyFitbit
I want my money back
Moderator Edit: Clarified subject
02-26-2024 13:37
02-26-2024 13:37
They didn't let us know when we ordered the fitbit then they sold us a watch which for all intents and purposes is defective.
02-26-2024 13:54
02-26-2024 13:54
Hello @googleassist and welcome to the Community. If you bought your Sense 2 from Fitbit, please contact Support for a return authorization. If you bought it from a different store, then return it there in their return window.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.