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Sense 2 face fell off. What do I do?

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‎09-23-2025 05:27

‎09-23-2025 05:27

I was lying in bed last night and out of no where the watch face just popped off the watch, only left attached by a ribbon cable. I tried pushing it back, hoping it might snap back in place, but was not able to fix it. 

I'm guessing they use some kind of glue sealant that wore out. How do I fix this now?

Why are products made so poorly these days? So they break in a year or two and you have to buy another one? Well, I have news for them, I wouldn't ever buy their product again if it's this poorly made.

20250923_020002.jpg

 

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‎09-23-2025 09:31

‎09-23-2025 09:31

@CanadaPaul , A warm welcome to the Community! Thank you for your message and sharing the picture. 

As this is a physical damage, please give our team a call. Fill up the form. 
You'll see some articles recommended, and then you'll see the options to contact Support. 

Chat with Support and see what they can do for you.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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