Sense 2 face fell off

[Pjh999]

• The watch face has become detached. I’ve already glued it back on once. Any recommendations?

Moderator Edit: Clarified subject.

[AndreaFitbit]

Thanks for getting back to us @Pjh999. I'm sorry to hear that your Sense 2 watch face has become detached. Thanks for letting us know that you've already glued it back. I'll be happy to assist.

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

[JGenn]

• 

   has this happened to anyone else? Unfortunately I was swimming at the time and the water has damaged and I think it’s beyond repair? 

[molly227]

Happened to me also. Was not near water. I have not tried to glue back on. Did that work for you?   What does support suggest?   TIA

[AndreaFitbit]

Thanks for getting back to us @JGenn, @molly227. I'm sorry to hear about your Sense face and thank you for adding your picture @JGenn.

Our Team will be more than happy to have a closer look at this. 

Please fill up this form with all the needed information. Our Team will reach back to you afterwards. 

[molly227]

Mine is out of warranty. It was a replacement for the overheating issue 

[AndreaFitbit]

Thanks for getting back to us and for letting me know that your Sense 2 is out of warranty @molly227. 

Please check our Fitbit limited warranty.