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Sense 2 green light always on

‎05-21-2025 11:37 - last edited on ‎05-21-2025 16:24 by Fitbit Moderator

‎05-21-2025 11:37 - last edited on ‎05-21-2025 16:24 by Fitbit Moderator

Hello, my sense 2 si not flashing anymore. Just the green light always on so battery dies very quickly. I tried to turn it off, to reinstall app, to reset the watch and nothing. What can I do please ? Thanks

 

Moderator edit: clarified subject.

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‎05-21-2025 16:23

‎05-21-2025 16:23

Good to see you participating in the community @Syri. 

Thank you for sharing the information about this difficulty that you are experiencing with your Sense 2. Sorry to know about this inconvenience. 

Please confirm that you have tried to restart the device as indicated here: How do I restart my Fitbit device?

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‎05-21-2025 21:24

‎05-21-2025 21:24

Hello, thanks for your answer. Yes, I confirm that I tried to restart the device several times as shown.

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