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Sense 2 is 63 % but App says 99% how to resync

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‎09-05-2025 10:07 - last edited on ‎09-05-2025 19:45 by Fitbit Moderator

‎09-05-2025 10:07 - last edited on ‎09-05-2025 19:45 by Fitbit Moderator

For the last three days my watch and my app all registered 99% and I knew that that was completely incorrect So today I started to change the USB ports where I charge Phone Ann the watch.

The watch turned out to correct the reading from 99% to 63% when I switched the USB charging port, but I cannot get the register to change from 99%. What to do?.

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This is on a Fitbit Sense 2 not an inspiredx3

 

Moderator edit: clarified subject.

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‎09-05-2025 19:35

‎09-05-2025 19:35

Welcome to the community forums @Inspiredx3. 

Thank you for providing the details regarding your Sense 2. 

Have you tried to sync the device with the Fitbit app manually? 

If you believe that you are having difficulties to sync, please take a look at this help article: 

Why won't my Fitbit device sync?

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