06-19-2024
07:43
- last edited on
06-19-2024
09:22
by
ManuFitbit
06-19-2024
07:43
- last edited on
06-19-2024
09:22
by
ManuFitbit
My sense 2 worked fine for a while, recording the correct amount of steps, synching with the GPS and accurately showing my route and the overall distance / steps exercised was within acceptable range..
But now, it constantly vibrates while using it, and the alert on the watch is showing wrong pace (either way too slow, or way too fast)..Also at the conclusion of the walk, the total distance is off by almost 1 mile..The picture of the route is the same as when it correctly calculated the exercise. Any suggestions?
Moderator edit: clarified subject.
06-19-2024 09:12
06-19-2024 09:12
Hi @PCPer. Welcome to the community forums.
Thank you for providing the details regarding the Sense 2. Sorry to know the inconvenience.
Please, try to restart the device as indicated here: How do I restart my Fitbit device?