07-16-2025
13:38
- last edited on
07-16-2025
17:35
by
EstuardoFitbit
07-16-2025
13:38
- last edited on
07-16-2025
17:35
by
EstuardoFitbit
Sense 2 won’t keep my weekly totals for calories, miles or steps
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Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hey there @Brudda, welcome to the Fitbit Community!
Thanks a lot for taking the time to share this situation with us; I'll be glad to help.
Please let's try some basic troubleshooting steps that can prove useful in this case. Let's start with this:
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Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks @Brudda, for letting me know that!
Another thing I'd like to check is your personal information. Values such as your birthdate, sex, height, or weight are crucial when it comes to estimating your BMR (Basal Metabolic Rate). Please check that all those values match your personal information. Please follow the instructions here: How do I manage my Fitbit profile?
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