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Sense 2 not counting calories or any stat properly

yesterday - last edited yesterday by Fitbit Moderator

yesterday - last edited yesterday by Fitbit Moderator

Sense 2 won’t keep my weekly totals for calories, miles or steps 

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yesterday - last edited yesterday

yesterday - last edited yesterday

Hey there @Brudda, welcome to the Fitbit Community! 

Thanks a lot for taking the time to share this situation with us; I'll be glad to help.

Please let's try some basic troubleshooting steps that can prove useful in this case. Let's start with this:

  • Double check the app is up to date 
  • Check there is no update pending for the watch firmware
  • Restart the phone and the watch  
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