Sense 2 not holding charge!

[rimakleiner]

Hello- Anyone having issue with their Sense 2 battery? Mine is only 8 months old (and purchased from Fitbit directly) and it is not holding charge! Have to recharge every day. Help!

[Guy_]

Hi @rimakleiner - if you are not using the GPS during exercises this short battery life may indicate a watch fault.

But first try restarting the watch and turning off the phone's Bluetooth for a while to see if there is a positive effect, poor syncing can cause battery problems.

Only turn it on to upload data, and of course you won't get notifications during the test.

If there is no improvement you can always chat via the Fitbit App, Help & support section, Contact Customer support to talk about a warranty replacement or more help.

[ManuFitbit]

Welcome to the forums @rimakleiner. 

Thank you for providing us this information regarding your Sense 2. Sorry to know the difficulty. 

Besides the helpul information provided by @Guy_, I'd like to suggest you take a look at the points listed in this help article in order to prevent the battery drain. 

Thanks @Guy_ for helping.

[Shellmc76]

Mine has just started doing this the last few days. Also only 8 or 9 months old. Full charge lasted less than 2 days. I don’t use notifications or GPS etc so there’s nothing for me to turn off. Just took off charge 30 mins ago and it’s dropped 7% already.