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Sense 2 not tracking sleep data

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‎07-07-2024 16:22 - last edited on ‎07-08-2024 10:24 by Fitbit Moderator

‎07-07-2024 16:22 - last edited on ‎07-08-2024 10:24 by Fitbit Moderator

My Sleep Data has been showing up fine when I sync mu Sense 2 until just a few days ago. It now just shows No Sleep Data. I wondered if it was not tracking my heart rate but it seems to have tracked my exercise fine, which makes me think that heart rate sensing is not the issue. I’ve restarted both the phone and the watch and migrated my account to Google. I also see that the sleep data is missing on the browser version of Fitbit Dashboard. Anyone able to help?

 

Moderator edit: edited title to clarity.

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‎07-08-2024 10:27

‎07-08-2024 10:27

Hello and welcome back to the community, @Jagerin.

Thanks for letting me know your situation in regards to the sleep data on your Sense 2.

I recommend you to check this article, in the part 'Why don't I see sleep stages today?' which is linked your situation, and follow the tips it gives you. Let me know how it goes.

Also, make you sure you're wearing the Sense 2 correctly.

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