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Sense 2 not working properly

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I’m having a few issues, it’s no longer connecting to Strava even though it was initially, charging it just causes a buzzing and then total drainage of whatever battery is left. It doesn’t always sync either. I did message Fitbit but they said they could see the watch had synced early which was after me switching off and on and resetting. I’m just not happy with it st all. Never had ANY problems with any other fitbits . I just have to keep fiddling with it everytime, might work for a few days then goes off on one so disappointed 

 

Moderator edit: updated subject for clarity. 

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Welcome to the Fitbit Community, @Lizzyls. I'm sorry to hear that your Sense 2 is not working as it should and thank you for letting us know about your experience. 

I understand how frustrating this could be and found out that you're still receiving assistance from our team. 

Have a nice day. 

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