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Sense 2 screen frozen on the time

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‎01-05-2024 19:43 - last edited on ‎03-25-2025 13:32 by Fitbit Moderator

‎01-05-2024 19:43 - last edited on ‎03-25-2025 13:32 by Fitbit Moderator

I’ve had the latest version for awhile but yesterday my clock got stuck on a time and the touch screen isn’t responding, not tracking my steps, Heart rate, etc. I’ve synced multiple times, turned Bluetooth on and off, repaired, charged and it still persists. I charged it fully and the time changed but is now stuck on that time and not tracking steps, heart rate, etc. Any ideas to resolve?

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‎01-06-2024 12:15

‎01-06-2024 12:15

Have you tried setting it up as a completely new device?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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