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Sense 2 screen issues

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‎06-11-2024 17:22 - last edited on ‎06-12-2024 09:59 by Fitbit Moderator

‎06-11-2024 17:22 - last edited on ‎06-12-2024 09:59 by Fitbit Moderator

My Fitbit Sense 2 display (face) does not show any notifications, text messages received or calls. When I twist my wrist the display is not activated - I have to either tap the screen a few times or hit the button on left side of the watch to see the display for my notifications. 
Please tell me what I can or should do to get this issue fixed?
 

Moderator Edit: Clarified subject
 
 
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‎06-11-2024 17:56

‎06-11-2024 17:56

Sounds like you could have 'Do no disturb' or Sleep mode' turned on. Swipe down from main clock face to Quick Settings to check these.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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3 REPLIES 3

‎06-11-2024 17:56

‎06-11-2024 17:56

Sounds like you could have 'Do no disturb' or Sleep mode' turned on. Swipe down from main clock face to Quick Settings to check these.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎06-11-2024 18:14

In response to JohnnyRow

‎06-11-2024 18:14

Thank you so much Johnny, I think that fixed it - I am now able to see who's calling and notifications.

 

Best Answer

‎06-13-2024 09:21

In response to Dutchgal-01

‎06-13-2024 09:21

Good to see you participating for the first time in the community @Dutchgal-01.

Thank you for sharing the inquiry regarding your Sense 2. 

As you, many users receive helpful information provided by @JohnnyRow. Hope your device is now working properly.

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

Thanks @JohnnyRow for your help. 

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