Sense 2 screen not working, gives red X sometimes

[leggomyeggo]

Has anyone found a solution for the blank screen issue? Or the red X of death? I've almost had my Sense 2 for a year, and over this summer is started glitching on me. I've reset it and handful of times, cleaned it, updated it, etc. The glitch still randomly happens.

I've considered contacting Fitbit to see if a replacement is available, but I'm not sure how that will play out.

[RiekoC]

Hello @leggomyeggo 

I moved your post from the Android platform forum to the Sense 2 product help forum since your issue is with the device, not the Android Fitbit app.

Hopefully, other Sense 2 users will be able to help you.

BTW, since your device is almost a year old, you probably should contact Support (<-- click link), sooner rather than later, while it's still under warranty.

[Zze]

Raise a warranty claim. Recent 'updates' have bricked many of these including mine.