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Sense 2 screen wake stopped working properly

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‎02-12-2026 12:48 - last edited on ‎02-13-2026 03:55 by Fitbit Moderator

‎02-12-2026 12:48 - last edited on ‎02-13-2026 03:55 by Fitbit Moderator

My sense 2 button only to wake screen up has stopped working and now switches its self off after the latest update has been done . WHY . HELP PLEASE 🙏 as its draining my battery 

Moderator Edit: Clarified subject

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‎02-13-2026 03:58

‎02-13-2026 03:58

Hi there, @Meheut76. Thanks for stopping by in the Fitbit Community Forums and for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

For help with your Fitbit device and services, see support.google.com/fitbit.

Maria | Community Moderator, Fitbit


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‎02-13-2026 05:17

In response to MarreFitbit

‎02-13-2026 05:17

Yes its very annoying as it wakes me up at night . Hope you sort this very soon

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