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It's good to see you participating in the community for the first time @Aljones0311.
Thank you for sharing the details regarding your Sense 2.
Please, before considering other options I'd suggest you restart the device.
In addition, if you have some issues to sync, please follow the steps suggested here.
Changing the clock face has been useful for other users. Please, try it on the device. Here are the instructions.
Best Answer