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Sense 2 stopped syncing with my iPhone

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‎12-03-2024 04:46 - last edited on ‎12-03-2024 05:53 by Fitbit Moderator

‎12-03-2024 04:46 - last edited on ‎12-03-2024 05:53 by Fitbit Moderator

I need help. I cannot sync my sense too with my iPhone today. Why is that?

Moderator Edit: Clarified subject

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4 REPLIES 4

‎12-03-2024 04:54

‎12-03-2024 04:54

Same here - and the app made me log in to my account afresh this morning before this started happening!  That hasn’t happened in years…

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‎12-03-2024 04:55

‎12-03-2024 04:55

I'm having the same issue. Restarted my watch and it synched. 

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‎12-03-2024 05:20

In response to Noot451

‎12-03-2024 05:20

This worked for me too, but the first sync took a long time - maybe two minutes!

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‎12-03-2024 05:55

In response to xyz7111

‎12-03-2024 05:55

Hi there, @Noot451 @xyz7111 @Drivemercedes. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I am very sorry for all the inconveniences this situation has caused.

I'm afraid we just experienced an issue as you described in all platforms available, but it should be solved by now. Thanks for the heads up! 

I will be around if you need anything else, happy stepping! 

Maria | Community Moderator, Fitbit


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