Sense 2 stopped tracking sleep

[CourtneyGraybil]

I'm new to fitbit and brought a Sense 2 just for sleeping purposes. First few night it was recording my sleep ok but not for the past few nights, it's not tracking my sleep all that well. Even when I get sleep it doesn't track it or if I have to get up and go to the bathroom. It doesn't track when I go back to sleep. It's completely off now. I cleaned the sensor with alcohol thinking the sensor was smudge or something. I need some insight please.

Moderator Edit: Clarified subject

[LizzyFitbit]

Welcome to the community, @CourtneyGraybil.

Thanks for sharing these details and trying some steps prior to posting. I understand your concern and because it's been a few days since you posted, may I know if the issue persists? Is the rest of your data syncing correctly?

In the meantime, let me recommend this help article which explains how your Sense 2 records sleep data, specifically sleep stages, and what factors impact on this data.