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Sense 2 totally charged but not turning on

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‎11-19-2022 16:49 - last edited on ‎11-21-2022 13:00 by Fitbit Moderator

‎11-19-2022 16:49 - last edited on ‎11-21-2022 13:00 by Fitbit Moderator

My Fitbit is fully charged and not lighting up for me to see it.

 

Moderator Edit: Clarified subject

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‎11-21-2022 14:55 - edited ‎11-21-2022 14:56

‎11-21-2022 14:55 - edited ‎11-21-2022 14:56

@Rwright506 Welcome to the Community.

 

Thanks for bringing this t o our attention. I understand you've fully charged your Sense 2 but just to confirm, may I know if you feel a vibration when pressing the button? If you do, let me recommend restarting your watch to refresh its performance and changing the clock face to a different one. Monitor its behavior and let me know how it goes afterward.

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