help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense 2 - unable to pair with phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-09-2025 12:07 - last edited on ‎01-10-2025 05:47 by Fitbit Moderator

‎01-09-2025 12:07 - last edited on ‎01-10-2025 05:47 by Fitbit Moderator

Just bought a new fitbit but can't get it to pair with my phone. Can't bluetooth with Android. Just tells me that there was an error and to try again!!!

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎01-10-2025 05:37

‎01-10-2025 05:37

Hi there @eng3ret! A warm welcome to the Fitbit Community!

Thank you for letting us know about this situation and for all your efforts.

I suggest you try to follow all the troubleshooting steps and check if you meet all the requirements described here. 

Which Android phone are you using?

Best Answer
0 Votes