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Sense 2 watch turns off when I swipe right

Thursday

Thursday

Hello,

Since the last update or two, I can’t swipe left to right. It turns the watch off and I have to restart it. I can’t view anything that’s to the left from the face of my watch. How do I fix this?

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yesterday

yesterday

Hi there @Sense2User2!

A warm welcome to the Fitbit Community!

Thank you so much for letting us know that after the last update your Sense 2 won't let you swipe left to right. 

Have you already tried to change the clock face?

If not, please try to do the following: 

  • With your device nearby, in the Fitbit app, tap the Today tab and then the icon which shows a device and a watch then tap on "Sense 2".
  • Tap Gallery and then Clocks tab.
  • Browse the available clock faces. Tap the clock face you want and then Install. (Please choose one developed by Fitbit).
  • Sync your Sense 2 with the Fitbit app again. 
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