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Sense 2 won't charge to 100%

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‎04-04-2023 23:56 - last edited on ‎04-05-2023 08:37 by Fitbit Moderator

‎04-04-2023 23:56 - last edited on ‎04-05-2023 08:37 by Fitbit Moderator

Was on 32%, left it to recharge over night, next morning, it was only at 98%. Also, it kept beeping while recharging, Why? Many thanks for your help

 

 

Moderator Edit: Clarified subject

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‎04-05-2023 08:52 - edited ‎06-19-2023 05:16

‎04-05-2023 08:52 - edited ‎06-19-2023 05:16

Hi there, @k_mfl. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Sense 2.

As a first approach, please restart your Sense 2 as suggested here How do I restart my Fitbit device?

If the issue persists, please see Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎04-05-2023 08:43

‎04-05-2023 08:43

If it was beeping, was there any error message displayed? 

My thought is that the charging connection may have gotten disturbed. However for the batteries health it is better to not charge above 85%

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‎04-05-2023 08:52 - edited ‎06-19-2023 05:16

‎04-05-2023 08:52 - edited ‎06-19-2023 05:16

Hi there, @k_mfl. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Sense 2.

As a first approach, please restart your Sense 2 as suggested here How do I restart my Fitbit device?

If the issue persists, please see Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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