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Sense 2 won't show caller ID

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‎05-05-2023 09:31 - last edited on ‎05-05-2023 11:02 by Fitbit Moderator

‎05-05-2023 09:31 - last edited on ‎05-05-2023 11:02 by Fitbit Moderator

please help me: fitbit sense 2 does not show incoming call contacts. Is there any way to fix it?

 

Moderator Edit: Clarified subject

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‎05-05-2023 11:06 - edited ‎05-26-2023 12:13

‎05-05-2023 11:06 - edited ‎05-26-2023 12:13

Hi there, @chindung. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Sense 2.

As a first approach, please check that your notifications have been setup correctly. For more information, see How do I get notifications from my phone on my Fitbit device?

If the above has been checked and all the notifications settings are correct, I'd like you to please confirm if you have enabled the Fitbit app permissions under Settings of your Android device. If you've done that, please try going to the phone Settings > Apps > Fitbit > Permissions and toggle off "Contacts", then restart your phone and toggle "Contacts" back on.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-05-2023 11:06 - edited ‎05-26-2023 12:13

‎05-05-2023 11:06 - edited ‎05-26-2023 12:13

Hi there, @chindung. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Sense 2.

As a first approach, please check that your notifications have been setup correctly. For more information, see How do I get notifications from my phone on my Fitbit device?

If the above has been checked and all the notifications settings are correct, I'd like you to please confirm if you have enabled the Fitbit app permissions under Settings of your Android device. If you've done that, please try going to the phone Settings > Apps > Fitbit > Permissions and toggle off "Contacts", then restart your phone and toggle "Contacts" back on.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer