02-14-2023
22:03
- last edited on
02-18-2023
12:41
by
MarreFitbit
02-14-2023
22:03
- last edited on
02-18-2023
12:41
by
MarreFitbit
Moderator Edit: Clarified subject
02-14-2023 22:08
02-14-2023 22:08
Hi @Hinnyholly - check your phone has Bluetooth and location enabled and internet access (over WiFi or mobile data) and also check the Fitbit App permissions in the phone, Apps, settings.
Also if it is a temporary hiccup, restarting both watch and phone may sort it.
Author | ch, passion for improvement.