help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense 2 won't wake up after being on charger

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-06-2022 04:50 - last edited on ‎11-08-2022 15:14 by Fitbit Moderator

‎11-06-2022 04:50 - last edited on ‎11-08-2022 15:14 by Fitbit Moderator

I plugged my Sense2 into the charger this morning as I do every morning but now it won't come on, it will only pulse vibrate when I push the button.  Did the daylight savings time update kill it?  Anyone else having this issue?  How do I fix it?

 

Moderator Edit: Clarified subject

Best Answer
3 REPLIES 3

‎11-08-2022 15:11

‎11-08-2022 15:11

Welcome to the forums, @Apantano.

 

Thanks for letting me know about your Sense 2. Because your watch responds when pressing the button, I'd recommend restarting your watch to refresh its performance. Once that is done, change the clock face and let me know how it goes.

Best Answer
0 Votes

‎11-10-2022 02:59

In response to LizzyFitbit

‎11-10-2022 02:59

It was frozen for about 3 hours but it eventually restarted. It's fine now. Thank you. AP 

Best Answer

‎11-14-2022 11:17

In response to Apantano

‎11-14-2022 11:17

Hi there, @Apantano.

 

That's great news! I'm glad your Sense 2 is working well and thanks for keeping me posted. By the way, let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and start your own topics. Have a good one. 😊

Best Answer
0 Votes