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Sense does not process sleep data

‎03-17-2025 22:22 - last edited on ‎03-18-2025 10:40 by Fitbit Moderator

‎03-17-2025 22:22 - last edited on ‎03-18-2025 10:40 by Fitbit Moderator

My Fitbit sense does not process the sleep data for two days. The message is No sleep data for this period. The week before it happened also for 2 days.
Does anyone experienced anything like this? Thank you 

Moderator edit: updated subject for clarity

Best Answer
3 REPLIES 3

‎03-17-2025 22:31

‎03-17-2025 22:31

In fact it does not process any kind of data. No activity data can be found for steps/ distance, active zones, etc. Only Calories is displayed but the value shows is a calculation that disregards any physical activity. 

Can you please let me know whether anyone else experience this issue? Thank you 

Best Answer

3 hours ago

In response to Ggeorgesc

3 hours ago

The same thing has happened to me since last night. No data of any kind in the app. I did find that my iPhone no longer can detect my Sense via Bluetooth. But nothing I haven't changed anything so I don't know why this is suddenly happening.

Best Answer
0 Votes

3 hours ago

In response to Arcalion

3 hours ago

OK, I was able to fix this by restarting my Sense (holding down the side button until it restarts). I did not want to do this as I was concerned I would lose data, but it seems I can still see last night's sleep data, so everything seems ok now.

Best Answer
0 Votes