Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Good to see you around the community @bnk2018.
Thanks for sharing the inquiry regarding your Sense 2 and following the steps suggested in the articles.
Probably, your Fitbit’s battery may be low. Please, place your Fitbit on its charger and wait for a few minutes.
Let me know please, once your smartwatch is completely charged if these steps help:
If you can't get started with your Sense 2, usually a missing requirement is the cause. Carefully review the requirements provided in the help article Why can't I set up my Fitbit device?
Best Answer