08-15-2023 14:54
08-15-2023 14:54
My watch has been stuck on the screen showing the fitbit logo. I have tried suggestions that were given earlier but it is not working.
Please advise.
Thanks
08-16-2023 12:44
08-16-2023 12:44
Good to see you around the community @bnk2018.
Thanks for sharing the inquiry regarding your Sense 2 and following the steps suggested in the articles.
Probably, your Fitbit’s battery may be low. Please, place your Fitbit on its charger and wait for a few minutes.
Let me know please, once your smartwatch is completely charged if these steps help:
If you can't get started with your Sense 2, usually a missing requirement is the cause. Carefully review the requirements provided in the help article Why can't I set up my Fitbit device?
08-16-2023 22:46
08-16-2023 22:46
I've done all the advised more than 3 times and no response. It cant even connect to the bluetooth. I even changed the phones.