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Sense2 not responding

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‎07-20-2023 05:16

‎07-20-2023 05:16

Since update I have time and weather and nothing else. I’ve restarted and tried several different wearing options and syncing. Nothing is working. Please help. 

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4 REPLIES 4

‎07-20-2023 06:11

‎07-20-2023 06:11

Sounds like it might be an app issue.  When you wear the watch, is it still counting steps or any other stats?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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‎07-20-2023 06:15

In response to DramaQueenDiva

‎07-20-2023 06:15

It is recording steps but not accurately or consistently.
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‎07-20-2023 07:26

‎07-20-2023 07:26

I had to do a factory reset and don’t update it again, cause it will give you that option. There’s something wrong with the firmware update and it’s causing a ton of problems!

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‎07-21-2023 05:19

‎07-21-2023 05:19

I did a factory reset without the update and that fixed all the problems. Lost all the past data but at least it’s working again. Thanks for all your help. 

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