Sense2 not updating steps per hour

[Leeleesense2]

Hi,

I did the new update the end of November and since then my 250 step neater isn’t updating correctly and sometimes the app on phone is freezing when I try to scan food! Help this is a new Sense2 and my 2nd one, I’m not so happy with it at the moment, please help & inform me as how to proceed. 
thank you! 

[JohnnyRow]

I think it is keeping track of 250 steps correctly internally; just the phone app display sometimes doesn't update display correctly.  I find it often will correct itself if I just tap the left arrow back to display yesterday, then right arrow back to today and it redraws correctly usually, hopefully.

No help on food scanning - I don't do that.

[Leeleesense2]

Thank you for that information JonnyRow! 

[Ade123Ade]

Did you figure it out? Mine does the same and  using the arrow to show yesterday is not helping either. It takes days sometimes till the steps actually appear on n the app. All started end November with the last update.