help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep data omitted or inaccurate.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-28-2024 10:16

‎05-28-2024 10:16

New Sense 2 periodically gives sleep score, stats, and then doesn’t give score/stats. Same with steps and floors. I’ve restarted and lost my data. My app is updated. My husband has the same issues with his Charge 5. I have premium, he does not.

Best Answer
0 Votes
1 REPLY 1

‎05-29-2024 23:35

‎05-29-2024 23:35

Sames as my new Sense 2.ommits sleep data or is highly inaccurate, causing me more anxiety. 

Best Answer
0 Votes