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Sleep data shows wrong day’s stats

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Now that I finally have my sleep data and stats recorded each night (Took a couple of weeks of hoop jumping for that to get solved), but now when the app updates or I refresh, it shows sleep score and data from different days even though it’s listed as today. For example, the three different scores shown below all show up as today's stats from moment to moment. 

 
 
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3 REPLIES 3

Hi @sportsgirlV. Welcome back to the community. 

Thank you for sharing the inquiry regarding the Fitbit app. 

Please try to perform the following steps:

  • Log out from the Fitbit app.
  • Force quit the Fitbit app and reboot your phone.
  • Open the Fitbit app and log back into your account.
  • Check if the issue is still happening.
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I have been seeing the same problem. All of the other app data is for the current day except the sleep information. In the picture below, it shows the sleep information from a couple of days ago, even though the rest of the information is for today. I can see the correct sleep information when I tap on the tab showing the incorrect sleep data. And it will bring up the correct information for Today. But then when I click the ”Back” button to return to the day’s full Data, it shows another wrong day or the same wrong day sleep data on the Today page.

NOTE: the first sleep data shows 6/18; the second shows 6/21; the fourth shows 6/19.

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This pic above shows 6/18 sleep data on 6/21.

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Ddonna_2-1718995213186.jpegDdonna_3-1718995235581.jpeg

 

 

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I just tried closing and reopening the app. Then it shows the correct day’s sleep. I use the app on my iPad.

Ddonna_0-1718997730835.jpeg

 

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