Sleep sporadic in Sense 2

[Dalerobertclark]

In 2023 I bought Fitbit Sense 2

From then, the sleep tile has been very sporadic.

No amount of tensioning or loosening of the strap has worked, neither has many restarts of the watch.

Can you please advise how this can be mended so I can use it in earnest?

Moderator edit: clarified subject.

[ManuFitbit]

Welcome to the forums @Dalerobertclark.

Thank you for sharing the inquiry regarding sleep and the attempts to fix it on your own. Sorry to know the difficulty that you are experiencing during this time.

When your body is completely at rest and you haven’t moved for about an hour, your device should record that you’re asleep. Keep in mind that there are some factors that may prevent your tracker from recording your sleep. Please make sure of the following:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device as described in this help article.
• If you slept for less than 1 hour for sleep patterns or less than 3 hours for sleep stages.
• If your device’s battery is critically low.

In addition, please wear your device on your non-dominant hand and monitor it for the next few days.