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Spotify and Google Assistant not available on Sense 2

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Can anyone help. Just got a sense 2 (previously had a versa 2) and added new device, synced etc etc BUT I’m unable to instal Spotify and Google Assistant. Watch is pretty pointless if I can’t control my music on it and use Google Assistant, which seems stupid for an apparently better watch.

 

if someone can help on the Spotify and Google Assistant issue I’d really appreciate it - thanks all 

 

Moderator Edit: Clarified subject

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Hi everyone.

Thanks for taking the time to share your insights. As you may know, Spotify and Google Assistant aren't available on the Sense 2. I'm sorry for any inconvenience this may have caused. My best advice is to add your votes to the following ideas, so our developers can take them into consideration:

To keep the forums on topic, I'm going to close this thread from further comments. Your feedback is appreciated and we'll continue working to improve our devices, services, and the overall Fitbit experience.

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Sense 2 doesn't support any of those. There is no third-party apps support at all and music controls are gone, too. Nothing can be done except return the watch if you're unhappy with it.

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Do you think is possible that they will support it in the future?

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I think it won't happen. There's nothing indicating that it may change.

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https://www.androidpolice.com/fitbit-sense-2-versa-4-third-party-app/ 

 

It seems the opposite of what you are saying from this article 

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This app (MED ID) appeared in Gallery twice and soon after disappeared. The article draws incorrect conclusion from something that looked like random mistake on Fitbit side. My advice is - buy the watch when it supports what you want, not because you hope it may support it.

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But I love Fitbit Sense 2 and what it can do.

It seems that we are missing an opportunity here. You know what I mean, Google Assistant and Spotify can be a good level up?

 

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GA won't be supported. Fitbit confirmed that many times. Spotify probably won't happen seeing that also Deezer and Pandora are being removed from previous models (it kind of shows the direction it all goes). It's entirely up to you. If you hope the apps will come to Sense 2 then keep the watch and wait. At the moment, nobody knows anything, Fitbit doesn't communicate, there are no announcements so it's just a gamble (and in my opinion, gamble set to lose). I gave you my opinion because you asked for users opinions. You won't get anything else but opinions because we don't know a thing 🙂

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If you are unhappy kindly return this watch ASAP and look out for alternatives. This watch is not worth at all. Highly incorrect HR during workouts, incorrect steps measurement, no music controls, no 3rd party apps support, no on demand spo2, no calendar! There are many flaws in this watch. Better to look out for a true smartwatch where you can get atleast the above mentioned features for the price you paid for!

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I have a brand new Google Pixel 7 and I want something cool connected to the Google Experience. What's better than a Fitbit for health?

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There are so many good smartwatches for health and fitness tracking. Garmin is one of them.Which is having grear battery life and comperatively better sensors for HR and SPo2. It does controls the music, supports 3rd party apps, it has all the missing features that fitbit doesnt provide at this price range. You can try even galaxy smartwatches( galaxy watch 4 is a steal deal for sure)!

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I paid 180€ my Fitbit Sense 2, it's difficult to find something with the same sensors at the same price. What do you think?

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Samsung watch 4 will be the best choice as its a true smartwatch with great sensors. However battery life is the only constraint

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Hi @giovannitoso  - if you are unhappy with the watch Fitbit have a 45 day refund policy or possibly authorised dealers too, some stores provide 14 to 30 day refunds.

Author | ch, passion for improvement.

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@giovannitoso wrote:

I paid 180€ my Fitbit Sense 2, it's difficult to find something with the same sensors at the same price. What do you think?


I honestly disagree: it is actually very easy to find something with better sensors because honestly the heart rate sensor of Sense 2 (and its predecessor Sense) (that is the base of many of the metrics) is one of the worst (if not the absolute worst) available in the market.

Formerly Giampi71 - Retired from Fitbit for good on November 13th 2023
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What is your suggestion?

With a batter at least of 2-3 days?

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I personally like Polar but the decision is very much personal depending on your needs. Other companies like Garmin, Suunto, Coros but also Xiaomi, Amazfit are good choices but, depending on your needs, a Withing, a Whoop or, why not, an Oura Ring, can be excellent alternatives.

Formerly Giampi71 - Retired from Fitbit for good on November 13th 2023
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What makes this all the more COMPLETELY RIDICULOUS? I can add notifications from Spotify to the app and get them on my Sense 2. Then, when I get the notification from Spotify, i have the option to pause or go to next or previous tracks. From my WATCH. So, obviously the framework  for functionality is there, they just don't want people using it? Presumably so they can sell more Pixel watches....

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@Ixxtabb notifications are totally different things. Yes, there are interactive notifications but it's far from what the music control framework is or specifically Spotify control. On most watches, you will have customized interactive notifications (for example, from Spotify I get limited control options within notifications, from the Metronome app I get +5/-5 beats option etc.) but at the core, these are different things. This is a kind of workaround to use notifications to control apps (it's more like a "quick reply" type of action to the app) but it won't grant full on-demand control as it's not made for that purpose. Pixel Watch on the other hand has WearOS which is supported by a number of music service providers and allows storing its own music. My wife with her Galaxy Watch 5 (also WearOS) has a choice of many music apps and can store her own music on the watch (and there is a number of music player apps for WearOS, too) and Spotify support is full (with offline playback). I don't think killing music on Sense 2/Versa 4 will help sell Pixel Watch as WearOS already offers better music capabilities than any Fitbit ever did. If somebody wants a watch with Amazon Music, Spotify, YT Music, Deezer, Pandora and whatnot, then would simply pick a watch that offers it. I am very curious about what volume of users will jump onto Pixel Watch from Fitbit devices just for that feature. The bad taste left after removing features from Sense 2/Versa 4 will rather make customers move somewhere else where the same features are being offered. Logic tells me that Sense 2 should retain all the features of Sense and add slightly more and then Pixel Watch should build even stronger options (like offline Spotify, and better in-watch apps). So some users would ask: "do I need long battery life or I'm going to benefit more from more advanced features?". And for some users that would be a no-brainer if they wouldn't mind putting the watch on a charger often. Although, it might be Pixel Watch's battery life is too short even for such a user (make it 2-3 days like GW5 and it's sold). Maybe Google has no confidence in the new product so instead of acquiring new users try to migrate old users (who are already bound to the platform). This is all just speculating and I may be totally wrong (well, I was wrong some time ago thinking Google could improve Fitbit, I may be wrong now, too).

 

Business decisions made by Google/Fitbit are currently far beyond my comprehension. They seem illogical to me (and probably the majority of the users) but they may make sense for Google internally. Big companies plan months/years ahead. We asked to bring music back to Sense 2, but they are already further than that. They already know whether the music will be back on Sense 2 and know whether there's even going to be next Sense 3 and what features it's going to have (including any music support). This is how big companies work. If internally, there are no plans to bring music into current and future Fitbit products then they already know that and no feature suggestion or posting in the community forum may change it. The only thing that works is whether the product makes money or not and this is where customers have all the power.

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Right now Sense 2 is a major setback from sense and versa 3! Almost the same apps are viable like on charge 5 which is a tracker and not a "smartwatch". In Hungary this called fraud and have very serious law consequences.

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