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Step Streak disappeared after update, August 2024

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I need help!  I was on a step streak that had spanned over 3.5 years (I was somewhere in the 1300+ days range when I checked in late July) and going strong.  I did a recent app update, and it started my step streak over again even though I still have not missed a day!  Now I have 4 consecutive days instead of the true number. This is really depressing as I was trying to get to 5 years.  Is there any way to get my count back up to date?

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Yesterday early afternoon (Aug. 12), my fitbit showed my step streak.  After I completed the 10,000 steps, the step streak was gone.  I have not done an app update, so that should not be the problem in my case.

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Hi @rupicola ... after finally receiving the update yesterday and plucking up the courage to install it on my sense 2, I have also lost my 200+ day step steak! Did you manage to get yours back?

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UPDATE - 4 hours later and the streak has reappeared!

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