Sync automaticly

[JoostS]

I can only sync my sense 2 with my iPhone X manually. I want it to sync automatically. 

settings on iphone: location always on

i receive messages to change settings to make this work

what setting am I missing

[MB757]

Don't think you are doing anything wrong, the sense 2 doesn't seem to sync as the old original sense, Fitbit teams were unable to fix the issue for me so I returned the watch.  

[JoostS]

Thanx, I will stop looking for a feature which does not exist 🫣

but I hope the fitbit team can fix this in the coming future. Can somebody from the fitbit team respond?

[Guy_]

Hi @JoostS - the old version 3 Fitbit App would sync automatically but if you are using the current  V4 version it can be problematic, and also if your settings aren't correct - see Why won't my Fitbit device sync? to get your settings right.

[MissMyData]

@JoostS @MB757  I have a Sense 2 and have to manually sync with the App every time using the ‘pull down of the screen’ method on my phone when the App is open! I don’t personally think anything will change on that front in the short term unfortunately as I don’t see it as a bug ticket being worked on. 

[Missy8712]

I’m having the same issues with my Fitbit sense 2! Quite annoying