help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

The Sense 2 has the worst charging system of any electronic device I have ever owned!!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-28-2023 19:33

‎09-28-2023 19:33

Those 4 little prongs fail to keep their integrity very quickly.  The Sense 1 charging procedure was significantly superior.  Makes me hate the whole **ahem** thing.  I've used Fitbits for many years, but maybe it's time to try another brand.

Best Answer
0 Votes
4 REPLIES 4

‎09-29-2023 03:11

‎09-29-2023 03:11

Welcome to the Fitbit community, @patcballard0749!

Sad to hear about your impression about the charging adapter of your Sense 2. If your device won't charge, I'd suggest having a closer look here:

Why isn't my Fitbit device's battery charging? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer
0 Votes

‎09-29-2023 04:43

In response to Talahthas

‎09-29-2023 04:43

The Sense 2 charges just fine--after I get another new charger whose prongs don't retract.

Best Answer
0 Votes

‎09-29-2023 05:02

‎09-29-2023 05:02

Not sure what you mean since Sense 1 and Sense 2 have the same charging system. The cable you used on Sense 1 can be used on Sense 2 and vice versa.

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
Best Answer

‎09-29-2023 06:08

In response to LokeAa

‎09-29-2023 06:08

Sorry-- it's the four-pronged cable I have issues with.  My previous Fitbits (from 2014) had more secure connections or were wireless charging capable.  At least one of the four prongs on the Sense chargers always drops down and prevents a good connection.  Don't know why the prongs aren't stationary and can retract.

Best Answer