Too many things wrong with my Fitbit to search each topic

[JWald]

Stair climb not registering on dashboard.

Sleep statistics not showing on dashboard. 
Activity not registering on dashboard. 
Automatic walk doesn’t start until I’m about 6-8 minutes already into my walk. 
I might as well get a pedometer since steps is about all my sense 2 is recording as of late. I’ve had a Fitbit since 2015 and have always had good things to say about it. Lately maybe past 2 years, I’ve had so many issues and I’m getting tired of having to search my issues and then try whatever someone else is recommending. It’s such a process. I never hear people complaining about Apple Watches. Fitbit was doing this before apple, why aren’t you better at it? I’m so frustrated. I don’t want an Apple Watch but you’re almost forcing me to buy one

[Guy_]

Hi @JWald - much of the problems are probably app based, and even phone based.

When Google bought Fitbit they made a new version of the Fitbit app, around September 2023, which has been plagued with issues and lost and not working features ever since. The worst being poor syncing.

Unless the watch and app sync properly many things will be not working.

Sleep in particular (if you met the requirements for recording it) is a complicated process as the data has to come from the watch to the app, get sent from the app to the servers, get calculated and returned to the app and then to the watch.

Even if the app display is faulty you may get some details on the tile on the watch,have you checked there later in the day, as it takes time and multiple syncs sometimes.

Swipe the watch face to the left and consult the information shown there to see how well the watch is doing, compared to the app.

For reference Why won't my Fitbit device sync?

[JWald]

This complicated process that you speak of was handled well by Fitbit. Google is a tech company. Do they not care about this particular sect? You also mentioned that my phone app and watch need to be “properly” connected. If my watch pairs with my phone and my stats all work, then I would say I’ve followed the instructions and it’s all good. But when I start noticing that some stats aren’t working and I haven’t done anything different what does that have to do with properly connecting the two. I’ve been a member for ten years and’s word my watch faithfully (my wrist is skinnier and paler than my other wrist—-ha!) and it might just be time to call it quits. It’s ironic that a big tech company like Google takes over Fitbit and is not able to do a better job. Thank you for your reply but honestly it wasn’t helpful.
Sent from my iPhone