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User support

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‎07-27-2024 08:52

‎07-27-2024 08:52

A silver band on the back of my sense 2 fell off (seems to be a common issue). I am trying to contact support to see what my options are but when I go to the g.co/warrantyclaim site it just sends me in an endless loop and I never actually get to where I can talk to someone in support or submit a claim or anything. How are you guys reaching Google support about this issue?

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‎07-27-2024 09:03

‎07-27-2024 09:03

Disregard, got someone on the phone but not sure how to delete this post now! (Obviously new here, lol)

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‎07-27-2024 09:09

‎07-27-2024 09:09

Hello @frayden and welcome to the Community.  Did you start with this Fitbit Help Center page?  I don't recognize your URL as a Google page.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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